Payment Methods

At Innotronix, we offer a wide range of secure and convenient payment methods to ensure a smooth and hassle-free shopping experience. We partner with **Molli**, a leading payment service provider, to process all transactions securely and efficiently, adhering to the highest European security standards.
Accepted Payment Methods
We strive to provide payment options that suit your preferences and regional requirements across Europe. Below are the primary payment methods you can use at Innotronix:
Credit & Debit Cards (Visa, Mastercard, Maestro)
We accept major credit and debit cards, including Visa, Mastercard, and Maestro. Card payments are processed instantly and securely through Molli. Your card details are encrypted and never stored on our servers.
Security Note: For your protection and in compliance with the **EU's Payment Services Directive (PSD2)**, card payments require Strong Customer Authentication (SCA), often known as **3D Secure** (e.g., Visa Secure, Mastercard Identity Check). This may involve an additional verification step with your bank (e.g., a code sent to your phone or confirmation via banking app) to confirm your identity for higher security during the checkout process.
PayPal
PayPal offers a fast, secure, and convenient way to pay online without sharing your financial details directly with us. You can pay using your PayPal balance, or link your bank account or credit card to your PayPal account. Refunds are also easily processed back to your PayPal account.
SEPA Direct Debit (Lastschrift)
For customers in Germany and other SEPA-participating countries, SEPA Direct Debit provides a simple and secure method to pay directly from your bank account. By choosing this option, you authorize us to collect the payment amount directly from your specified bank account. This method is especially popular for its ease of use for recurring or larger payments, though for single online purchases, it means the funds are debited a few days after the order.
Note: Your bank account details will be securely processed by Molli, not stored directly by Innotronix.
SOFORT Banking by Klarna
SOFORT Banking, powered by Klarna, is a direct online payment method that works in real-time. It allows you to pay quickly and securely using your online banking credentials. There's no need to register or create an account; simply log in with your bank details during the checkout process. This method is widely used in Germany, Austria, Switzerland, Belgium, and the Netherlands.
Giropay
Giropay is a popular German online banking payment method. It enables you to make secure and instant payments directly from your bank account using your familiar online banking environment. No extra registration is needed, and transactions are processed in real-time.
Apple Pay
If you're shopping from an Apple device, Apple Pay offers a seamless and secure checkout experience. You can pay with a single touch or glance using your stored credit/debit cards, without manually entering your card details. It leverages advanced security features like Face ID or Touch ID.
Google Pay
Google Pay provides a fast and secure way to pay on supported Android devices and web browsers. You can use credit or debit cards saved to your Google Account, eliminating the need to manually enter card information. Payments are secure and simple, using features like fingerprint or PIN authentication.
Revolut
Revolut offers a modern and versatile way to manage your money and make payments. You can use your Revolut card or account details during checkout for secure and easy transactions. Revolut is popular for its multi-currency features and competitive exchange rates.
Sparkasse Card / Online Banking (via Giropay/SOFORT)
If you are a customer of Sparkasse, you can securely pay using your Sparkasse bank card or directly through your Sparkasse online banking. This is typically facilitated via methods like Giropay or SOFORT Banking (Klarna), which connect directly to your Sparkasse online banking portal for a quick and secure transfer.
Payment Security & Data Protection
Your security is our top priority. We implement robust measures to protect your financial and personal data:
- Secure Socket Layer (SSL/TLS) Encryption: All transactions on innotronix.org are protected by industry-standard SSL/TLS encryption. This technology encrypts the data exchanged between your browser and our servers, ensuring your payment details remain private and secure.
- PCI DSS Compliance: Our payment processing partner, Molli, is fully PCI DSS (Payment Card Industry Data Security Standard) compliant. This means they adhere to the highest international security standards for handling cardholder data. We do not store your full credit card details on our servers.
- Strong Customer Authentication (SCA / PSD2): In line with European Union regulations (PSD2), we require Strong Customer Authentication (SCA) for most electronic payments, particularly for credit and debit card transactions. This typically involves 3D Secure (e.g., Visa Secure, Mastercard Identity Check), which adds an extra layer of security by requiring multi-factor authentication for online purchases. This helps protect you against fraud.
- GDPR Compliance: Your personal data is handled strictly in accordance with the General Data Protection Regulation (GDPR) of the European Union. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy.
Currencies
All prices on innotronix.org are displayed and processed in **Euros (€)**. If your bank account or credit card is in a different currency, your bank or card provider will convert the amount using their current exchange rate. Please be aware that your bank may charge a small foreign transaction fee.
Troubleshooting Payment Issues
If you encounter any issues during the payment process, please consider the following:
- Check your details: Ensure that all payment information (card number, expiry date, CVV, billing address) is entered correctly.
- Insufficient funds: Verify that you have sufficient funds or credit limit available.
- Bank authorization: Your bank might decline the transaction for security reasons. Please contact your bank directly to resolve the issue.
- Try another method: If one payment method fails, please try another one.
- Browser issues: Clear your browser's cache and cookies, or try using a different browser.
Refunds
Refunds for returned items will be processed to the original payment method used for the purchase. The time it takes for a refund to appear on your statement may vary depending on your bank or payment provider. For detailed information on our refund process, conditions, and timelines, please visit our Refund and Returns Policy page.
Need further assistance?
If you have any further questions regarding payment methods or your transaction, our customer support team is happy to help.
For immediate assistance, please use our **Live Support** button on the website. You can also reach us via email:
Email: support@innotronix.org
We aim to respond to all inquiries as quickly as possible.
You can also visit our Contact Us page for other ways to get in touch.
Additional Resources
For more detailed information, please consult our policies:
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Select your bank